System requirements

Software

Windows Containers Linux
Pilot-Server 64-bit (x64):

Windows 7 Service Pack 1,
Windows 8.1, Windows 10, Windows 11,
Windows Server 2008 R2 and later.

Microsoft .NET Framework 4.7.2 and later, .NET 6		 Installed Docker is required. Linux distributions that support .NET 6 and later.
Pilot-TextSearch-Server Linux distributions that support .NET 6 and later, libgdiplus
Pilot-Web-Server X
Pilot-BIM-Server 64-bit (x64):

Windows 7 Service Pack 1,
Windows 8.1, Windows 10, Windows 11,
Windows Server 2008R2 and later.

Microsoft .NET Framework 4.7.2 and later, .NET 6		 Installed Docker is required. X
Pilot-ECM,
Pilot-ICE,
Pilot-ICE Enterprise,
Pilot-myAdmin		 64-bit (x64):

Windows 7 Service Pack 1 with update KB3033929,
Windows 8.1, Windows 10*, Windows 11.

Microsoft .NET Framework 4.7.2 and later.		 Х Х
Pilot-BIM 64-bit (x64):

Windows 7 Service Pack 1 with update KB4019990-x64 and KB2670838-x64,
Windows 8.1, Windows 10*, Windows 11

Microsoft .NET Framework 4.7.2 and later. 		Х Х
Pilot-Web-Server X Installed Docker is required. Х
Web-version of any Pilot client application Any operating system. WebGL-canvas compatible browser: Google Chrome 104+, Firefox 106+, Microsoft Edge 104+, Yandex.Браузер 22+
* Update for Windows KB5025221 is supported starting from version 23.15 of Pilot Software and later.

Hardware

Recommended parameters Minimum parameters
Pilot-Server, Pilot-Web-Server
 Processor: 64-bit (x64) dual-core with a core clock speed of 2 GHz or higher;
RAM: 8 GB and more;
Disk type: SSD;
Available space on hard drive 10 GB and more.		 Processor: 64-bit (x64) dual-core with a core clock speed at least 1 GHz;
RAM: 4 ГБ;
Available space on hard drive: at least 500 MB
Pilot-BIM-Server Processor: 64-bit (x64) dual-core with a core clock speed of 2 GHz or higher with SSE4.2 supporting;
RAM: 8 GB and more;
Disk type: SSD;
Available space on hard drive: 10 GB and more. 		Processor:64-bit (x64) dual-core with a core clock speed of 2 GHz or higher with SSE4.2 supporting;
RAM: 4 GB;
Disk type: SSD;
Available space on hard drive: at least 500 MB
Pilot-ECM,
Pilot-ICE,
Pilot-ICE Enterprise,
Pilot-myAdmin,
Pilot-TextSearch-Server,
Pilot-DraftSearch-Server		 Processor: 64-bit (x64) dual-core with a core clock speed of 2 GHz or higher;
RAM: 16 GB and more;
Disk type: SSD;
Available space on hard drive: 10 GB and more.		 Processor: 64-bit (x64) dual-core with a core clock speed at least 1 GHz;
RAM: 8 GB;
Available space on hard drive: at least 1 GB.
Pilot-BIM Processor: 64-bit (x64) dual-core with a core clock speed of 2 GHz or higher with SSE4.2 supporting;
RAM: 32 GB and more;
Disk type: SSD;
Available space on hard drive: 10 GB and more;
Graphics card: GeForce® GT™ 750 or better (for instance: GeForce® GT™ 780, GeForce® GTX™ 1050) or similar AMD® c DirectX 11 with Shader Model 5.0 or better. 		Processor: 64-bit (x64) dual-core with a core clock speed of 2 GHz or higher with SSE4.2 supporting;
RAM: 8 GB;
Disk type: SSD;
Available space on hard drive: at least 1 GB;
Graphics card: DirectX 11 with Shader Model 5.0 or better.

Notes:

  1. Recommended parameters are specified for a company with a 100 Mbit network and a number of Pilot client application up to 100 pieces.
  2. The requirements for free space on the disk are specified without taking into account the size of the file archive.

When choosing a computer configuration remember that the more difficult the tasks you are going to work on, the higher the computer requirements.

Additionally

  • In case of conflicts with the antivirus program, a possible solution would be to add the user settings folder Pilot-ICE (%USERPROFILE%\AppData\Local\ASCON) and the installation folder of the Pilot system components (for instance, C:\Program Files\ASCON\) to the scan exceptions.
  • During the installation of the Pilot software, it is recommended to temporarily disable antivirus programs.
  • After Pilot-BIM-Server installation on Linux an exception may occur during a model parsing: Unable to load shared library ... or one of its dependencies. In this case, you can use the following way:
    1. Use the ldd command to display dependencies. For instance, ldd Ascon.Pilot.BimService.
    2. See which dependencies are missing.
    3. Install everything you need until there are no unsatisfied dependencies left.
    On some operating systems it is impossible to satisfy dependencies. For instance, Ubuntu 22.04 and newer. In this case, you can use the Pilot-BIM-Server installation from a docker container.

Pilot-ICE | Ascon | Support